Refund policy

Refund Policy 

SALE ITEM :

We do not currently offer returns on sale items. This means sale items cannot be exchanged, refunded or returned for a credit note.

Sale items are FINAL sale.

We do not offer refunds on change of mind but offer a credit note.

If there is an issue with the quality of your order we will gladly offer you an exchange or a credit note. 

We do offer exchange for wrong sizes, contact us via email info@theruling.com.au to arrange a size swap. 

We have a 14 day exchange policy from the date you receive your order. When requesting an exchange the item must be in stock.

Please contact  info@theruling.com.au for any concerns regarding exchange or requesting a credit note.

Please note that the buyer is responsible for shipping the item back to us and we encourage them to use tracking on their order if making a return.